Your privacy matters to skjili. This Privacy Policy sets out in plain, formal English exactly what personal data we collect, why we collect it, how we use and store it, and what rights you hold over your information as a registered player on the skjili platform.
This Privacy Policy ("Policy") is published by skjili ("we", "us", "our", or "the Platform"), the operator of the online gaming platform accessible at skjili.net. This Policy governs the collection, use, storage, disclosure, and protection of personal data belonging to all registered players, prospective players, and visitors ("you", "your", or "the Player") who access or use the skjili platform.
skjili is committed to handling your personal data with the highest standards of care, transparency, and security. This Policy explains in plain and formal English precisely what data we hold about you, why we hold it, how long we retain it, and what rights you have over it. We encourage all players to read this Policy carefully before registering an account or making any deposit on the skjili platform.
By accessing skjili.net, completing the registration process, completing Know Your Customer (KYC) verification, making a deposit, or placing any bet or wager on the skjili platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, you must discontinue use of the skjili platform immediately.
skjili collects only the personal data necessary to operate your account, process your transactions, comply with our KYC and anti-money-laundering obligations, and provide you with customer support. We do not sell your personal data to third parties. We use industry-standard encryption to keep your data secure at all times.
skjili collects the following categories of personal data. We collect only the minimum data required to fulfil each specific purpose described in this Policy.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Account registration, KYC verification, age verification |
| Contact Data | Mobile number, email address, residential address | Account communications, support, transaction notifications |
| Identity Document Data | National ID (NID), passport number, driving licence | Mandatory KYC verification, fraud prevention |
| Financial Data | bKash/Nagad/Rocket/Upay account numbers, transaction records | Deposit processing, withdrawal verification, AML compliance |
| Account Data | Username, password (hashed), account preferences | Platform access, account security |
| Gaming Activity Data | Bet history, game session logs, win/loss records, bonus usage | Service delivery, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system | Fraud detection, security monitoring, platform optimisation |
| Usage Data | Pages visited, session duration, click paths, referral source | Platform analytics, user experience improvement |
| Communications Data | Live chat transcripts, support emails, WhatsApp messages | Customer support, quality assurance, dispute resolution |
skjili does not intentionally collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where required for age verification or responsible gaming assessments. Where such data is incidentally disclosed by a Player (for example, during a self-exclusion request that references a health condition), it will be treated with the highest level of confidentiality and will not be used for any purpose other than the immediate support request.
skjili collects personal data through the following channels and mechanisms:
skjili processes your personal data only where a valid legal basis exists. The following legal bases apply to the respective processing activities carried out by skjili:
skjili uses the personal data it collects for the following specific purposes:
You may opt out of marketing communications from skjili at any time by emailing [email protected] with the subject line "Marketing Opt-Out" and your registered username. Opt-out requests are processed within 48 hours. Please note that opting out of marketing communications does not affect transactional notifications such as deposit confirmations and withdrawal approvals, which are necessary for account operation.
skjili does not sell, rent, or trade your personal data to any third party for commercial purposes. Your personal data may be shared only in the circumstances described below, and only to the extent necessary for each specific purpose.
skjili engages a limited number of trusted third-party service providers who process personal data on our behalf, subject to strict data processing agreements. These include:
skjili may disclose personal data to competent authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or lawful regulatory request. Such disclosure will be made only to the extent strictly required by the applicable legal obligation.
In the event that skjili undergoes a corporate restructuring, merger, acquisition, or sale of all or substantially all of its assets, your personal data may form part of the transferred assets. In such circumstances, skjili will take reasonable steps to ensure that the acquiring party commits to honouring the data protection obligations set out in this Policy, and will notify registered players of any material change to data controller identity via email to the registered account address.
skjili has never sold player personal data and has no intention of doing so. All third-party sharing described in this section is strictly operational and governed by contractual data protection obligations. Your data is used to run your account and deliver your gaming experience — nothing more.
skjili uses cookies and similar tracking technologies on skjili.net to enhance platform functionality, remember your preferences, analyse usage patterns, and support fraud prevention. The following categories of cookies are used on the skjili platform:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Session management, authentication, security tokens required for skjili Login and account access | Session only |
| Functional | Remembering your language preference, display settings, and last visited game category | Up to 12 months |
| Analytics | Measuring page views, session duration, navigation paths, and feature usage to improve platform performance | Up to 24 months |
| Security & Fraud | Device fingerprinting and behavioural analysis to detect suspicious account activity and protect player funds | Up to 12 months |
Strictly necessary cookies are deployed without requiring your consent as they are essential for the secure operation of the skjili platform. All other cookie categories are deployed on the basis of your consent, which you may provide or withdraw through your browser settings or by contacting [email protected]. Please note that disabling functional or analytics cookies may affect your experience on the platform.
skjili retains personal data only for as long as is necessary to fulfil the specific purpose for which it was collected, or as required by applicable law or regulatory obligation. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with skjili's data destruction procedures. Anonymised data — which cannot be used to identify any individual — may be retained indefinitely for statistical and analytical purposes.
skjili implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Key security measures include:
While skjili takes every reasonable technical measure to protect your data, you are responsible for keeping your skjili Login credentials confidential. Never share your username, password, or OTP with any third party. skjili staff will never ask for your full password via any channel. If you suspect your account has been compromised, contact [email protected] immediately.
As a registered player on the skjili platform, you hold the following rights with respect to your personal data. You may exercise any of these rights by submitting a written request to [email protected] with the subject line "Data Rights Request" and your registered account username. skjili will respond to all data rights requests within thirty (30) days.
Please note that the exercise of certain rights — particularly the right to erasure — may be limited where skjili is required to retain your personal data to comply with a legal obligation, such as AML record-keeping requirements. In such cases, skjili will explain the specific legal basis for retaining the data and will restrict processing of that data to the minimum extent necessary.
The skjili platform is strictly for adults aged 18 and above. skjili does not knowingly collect personal data from any person under the age of 18. If you are under 18, you must not register an account, make a deposit, or use any service on the skjili platform.
If skjili becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on skjili or has provided personal data to us, please notify us immediately at [email protected] so that we may investigate and take appropriate action.
All accounts are subject to mandatory age verification as part of the KYC process. skjili reserves the right to request documentary proof of age at any point during the account lifecycle, and to suspend any account where age eligibility cannot be confirmed.
skjili reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the revised Policy will be published on this page at skjili.net/privacy-policy and the "Last Updated" date at the top of the document will be revised accordingly. Where changes are particularly significant — for example, a new category of data collection or a new third-party data sharing arrangement — skjili will provide advance notice to registered players via email to the registered account address, not less than fourteen (14) days before the changes take effect.
Your continued use of the skjili platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with any amendment, you must cease using the skjili platform and may request account closure by contacting [email protected]. We encourage all players to review this page periodically to remain informed of how skjili handles personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way skjili processes your personal data, please contact the skjili data protection team using the details below:
skjili is committed to resolving all privacy-related enquiries promptly and transparently. If you are not satisfied with our response to your enquiry or data rights request, you may escalate your concern by submitting a formal complaint to the skjili compliance team. All formal complaints will be acknowledged within 5 business days and fully resolved within 30 calendar days of receipt.
skjili commits to responding to all data rights requests and privacy enquiries within 30 calendar days of receipt. For urgent matters — such as suspected account compromise or unauthorised access — please contact our 24/7 Live Chat support for immediate assistance.
Six foundational principles that guide every data decision the skjili platform makes on behalf of Bangladesh players.
Every connection between your device and skjili.net is secured with industry-standard 256-bit SSL/TLS encryption. Your personal data and financial transactions are always transmitted over an encrypted channel.
skjili enforces a mandatory Know Your Customer process for all registered players. This protects you from identity fraud and ensures only verified adults aged 18 and above can access real-money gaming services.
skjili has a firm, unconditional policy of never selling, renting, or trading your personal data to any third party for commercial gain. Your data is used solely to operate your account and deliver your gaming experience.
We collect only the personal data that is strictly necessary for each specific purpose. skjili does not gather excessive or irrelevant data, and all data collection is proportionate to the legitimate operational need it serves.
You hold comprehensive rights over your personal data — including access, rectification, erasure, portability, and objection. All data rights requests submitted to skjili are handled within 30 calendar days.
Deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard are processed through PCI-DSS compliant payment channels. skjili never stores full card details or mobile banking PINs on its servers.
Now that you understand exactly how skjili protects your personal information, explore our full range of games and sports betting — with complete confidence in your privacy and security.