skjili is committed to providing a safe, fair, and enjoyable gaming environment for all registered players in Bangladesh. Our responsible gaming framework gives you full control over your activity — including deposit limits, time-out periods, cooling-off tools, and permanent self-exclusion — so that gaming remains a form of entertainment, never a source of harm.
At skjili, we believe that sports betting, live casino, and slot games are a legitimate form of entertainment for millions of adults across Bangladesh. Whether you are following the Bangladesh Tigers in a T20 match, spinning the reels on a Pragmatic Play slot, or placing a live casino wager with Evolution Gaming, gaming on skjili is designed to be enjoyable, transparent, and within your control.
However, we also recognise that for a small number of players, gambling can develop from a recreational activity into a harmful habit. Problem gambling can affect a player's finances, relationships, mental health, and professional life. skjili takes its duty of care to all registered players seriously, and we have invested in a comprehensive suite of responsible gaming tools that are available to every account holder at no cost and without restriction.
This page explains how those tools work, how to recognise the warning signs of problem gambling, and how to reach out for help — from the skjili support team or from professional external organisations. We strongly encourage all players to read this page in full and to take advantage of the tools available to them, regardless of whether they currently feel that gambling is causing them difficulties.
skjili also works proactively to identify player accounts showing patterns that may indicate harmful gambling behaviour. Where such patterns are detected, our customer protection team may reach out to the player directly to offer support and to discuss responsible gaming tool options. This is not a punitive measure — it is part of our genuine commitment to player welfare.
All responsible gaming tools on the skjili platform are free to activate, take effect immediately or within 24 hours depending on the tool, and in the case of self-exclusion, are irreversible for the duration of the exclusion period. skjili will never attempt to persuade a player to reduce, shorten, or cancel a responsible gaming restriction once it has been applied.
If you answered "Often" or "Always" to any question above, we strongly encourage you to activate a responsible gaming tool or contact our support team.
skjili's responsible gaming programme is built on six interconnected commitments that work together to keep every player safe.
Every account on skjili undergoes mandatory identity and age verification as part of the KYC process. No player under 18 years of age may access real-money gaming services. Documentary proof of age is required before any withdrawal is processed.
Set daily, weekly, or monthly deposit limits on your account at any time. Limit reductions take effect immediately. Limit increases are subject to a mandatory 48-hour cooling-off period before they become active, protecting you from impulsive decisions.
Take a short break from gaming with a time-out period ranging from 24 hours to 6 weeks. During a time-out, your account is suspended and you cannot deposit, bet, or access the gaming lobby. Time-outs cannot be cancelled early once applied.
If you feel that gaming is seriously affecting your life, you may request a self-exclusion of 6 months, 1 year, 2 years, 3 years, or permanent exclusion. Self-exclusion is irreversible for its full duration, and skjili will not market to excluded players during the exclusion period.
Enable session reminders that display a summary of your gaming activity — time spent and net balance — at intervals you choose. These on-screen prompts help you stay aware of how long you have been playing and how much you have spent during each session.
skjili's customer protection team is available 24/7 via Live Chat and email. Any player who reaches out with a responsible gaming concern will be treated with complete confidentiality, compassion, and without judgement. We are here to help, not to judge.
All tools below are accessible directly from your skjili account dashboard. No manual request is needed for deposit limits or time-outs — they can be set instantly. Self-exclusion requests must be submitted to the support team.
Deposit limits cap the total amount you can add to your skjili account over a defined period. They are the most effective first-line tool for keeping your gaming spend within budget.
A time-out suspends your account for a fixed period, giving you a structured break from gaming. Session time limits alert you when a single gaming session reaches a set duration.
Self-exclusion is the strongest tool available. It permanently blocks your access to the skjili platform for the exclusion period and prevents all marketing contact from skjili during that time.
Loss limits cap the maximum amount you can lose within a defined period. Reality checks surface periodic in-session summaries of your gaming activity to keep you informed.
Problem gambling rarely appears suddenly. It typically develops gradually through recognisable patterns. Understanding these warning signs is the first step toward seeking help early.
If you feel that gambling is becoming a problem for you or someone you know, skjili's support team is available around the clock. All responsible gaming enquiries are handled with complete confidentiality. There is no judgement — only support.
Contact: [email protected]
Whether you are a new player or a long-standing skjili member, these practical habits help keep gaming enjoyable and within healthy boundaries.
Decide before you start exactly how much money you are comfortable spending on gaming in a given week or month. Use skjili's deposit limits to enforce that budget automatically. Never deposit more than you can genuinely afford to lose without it affecting your daily life.
Gaming sessions should have a defined end time before they begin. Enable the skjili reality check feature to receive automatic session reminders. Avoid gaming late at night when judgement may be impaired by tiredness. Balance gaming time with other hobbies and social activities.
Every game outcome on skjili is determined by a certified random number generator. There is no strategy that guarantees recovery of previous losses. If you find yourself increasing bet sizes to recover losses, stop immediately and activate a cooling-off period or contact support.
Treat gaming as a form of paid entertainment, like going to the cinema or attending a BPL cricket match. The money you deposit is the price of the experience — any winnings are a bonus, not a reliable income source. This mindset is the foundation of healthy, sustainable gaming.
Do not gamble when you are feeling stressed, anxious, angry, or depressed. Emotional states significantly affect decision-making and increase the likelihood of impulsive betting behaviour. If life feels difficult, reach out to a trusted person or a professional rather than turning to gaming for relief.
If gaming is causing you stress, speak to a trusted friend, family member, or the skjili support team. Transparency with people you trust is one of the most effective early interventions. skjili's support team handles all responsible gaming discussions with full confidentiality.
skjili offers a full suite of sports betting, live casino, and slot games for Bangladesh players who choose to game responsibly. Explore our platform with your budget and limits firmly in place.